We are INNOCEAN Europe. A marketing and communications network that combines pan European collaboration with local expertise and execution. Founded as an in-house agency for the up-and-coming brands Hyundai and Kia, we continue to be inspired by the words of Chung Ju-Yung: Have you tried? With this in mind, we help brands and people unleash their potential and live up to their role as challengers.
For our team in Frankfurt, we are looking for you in the role of
Business Intelligence (BI) Manager (m/f/d)
Location: Frankfurt am Main
💻What You’ll Do:
Campaign Performance & Reporting
- Define and implement the BI strategy across CRM, media, and other marketing touch points INNOCEAN owns.
- Own the roadmap and architecture of BI tool, ensuring scalable, efficient data models and pipelines.
- Collaborate with data team to develop ETL workflows that power dashboards and analytics products.
- Act as gatekeeper of marketing and media data quality, ensuring accuracy, completeness, and integrity
Dashboarding & Data Visualization
- Design, build, and maintain dashboards to visualize:
- CRM campaign performance (open/click/conversion rates, churn, LTV)
- Paid media performance (reach, impressions, CTR, CPM, ROAS)
- Cross-channel attribution and funnel health
- Create reporting frameworks that serve both internal team and clients.
Cross-Functional Collaboration - Act as a strategic partner to CRM, Media, UX, and Strategy teams by aligning business questions with the right data solutions.
- Work with stakeholders to collect reporting requirements and turn them into actionable dashboards or reports.
- Liaise with IT and platform teams to ensure data governance, access rights, and tool integration.
🧠 What You Bring
- 3+ years’ experience in Business Intelligence, Data Analytics, or Marketing Analytics
- Proven experience managing BI platforms and reporting frameworks across marketing domains (CRM, media, eCommerce, CX)
- Strong SQL and data modeling skills
- Fluent English skills
- Proficiency in dashboarding tools: Power BI, Tableau, or Looker
- Hands-on experience with cloud-based data warehouses (e.g., Google BigQuery, Snowflake, Redshift)
- Familiarity with ETL processes and data orchestration tools (e.g., Airflow, dbt)
- Strong understanding of key CRM and media performance metrics
- Ability to communicate complex data concepts to non-technical stakeholders
☕What We Offer:
- An international and diverse team with a lot of fun at work.
- Meal vouchers to cover part or all of your lunch.
- Opportunities for training and further development to advance your career.
- Flexibility to work from home two days per week (Mondays and Fridays).
- A pet-friendly office environment.
- The opportunity to work remotely from abroad for up to two weeks per year.
- Modern facilities and excellent infrastructure to support your aspirations.
- Additional corporate benefits, including a fresh fruit basket, ergonomic workspace setup, and access to an online benefits platform.
We provide a work environment where you can grow and make an impact. If you want to be part of a very international team with a collaborative spirit, click on Apply Online.
